Our client is a Canadian technology company that provides IT services and multilingual customer service to global clients. Their clients include companies in technology and gaming, communications and media, e-commerce and fintech, tourism and healthcare. They have offices in cities such as Los Angeles, Guatemala City, Berlin, Sofia, Dublin, Barcelona, Bengaluru, Tokyo, Gdansk. They employ around 60,000 employees worldwide.
Job Description:
- Checking web content
- Working with sensitive content
- Providing back-office support for users
- Identify and assess customers’ needs
- Assist with general inquiries, product support and troubleshooting via e-mail, chat, or tickets
Requirements:
- Danish/Dutch = minimum B2 level
- English language = minimum B2 level
- Excellent communication skills
- Desire to help customers as best as possible
- Team-player
- Result-oriented with personal performance
- Willingness to work alternating shifts during a 7-day work week – morning, evening and night depending on project needs
- Previous experience is nice to have, but not a must
Benefits:
- Relocation package for candidates outside Bulgaria – 1 month accommodation + travel expenses up to 150 €
- Fully paid training
- Hybrid work
- Stable job and career development opportunities
- Health insurance
- Multisport card
- Paid public transport
