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Teleperformance

Customer Service Specialist for internet security

Salary:

from 1.045 €
to 1.350 € + bonuses

This prestigious organization is renowned for its cutting-edge security solutions and commitment to protecting consumers. If you’re passionate about technology and eager to support individuals with their digital security needs, this opportunity is perfect for you! 

  

 Job description 

  • Act as the primary contact for customer inquiries, delivering exceptional service and support 
  • Communicate through various channels (phone, chat, and email) to assist with questions and provide information about security products and services 
  • Address and resolve customer issues and complaints with professionalism and efficiency 
  • Offer detailed guidance on product features, troubleshooting, and technical support 
  • Ensure customer satisfaction through effective and courteous interactions 
  • Build and maintain strong relationships with clients through timely and helpful communication 

  

 Requirements 

  • Dutch / Swedish / Spanish / Norwegian / German / Danish C1 
  • English C1 
  • Previous experience in a customer support or technical support role is a plus 
  • Strong communication skills, with a focus on problem-solving and customer care 
  • Comfort with technology and a quick learning ability for new systems 
  • A proactive approach, strong sense of responsibility, and team collaboration 
  • Positive attitude, empathy, and a strong work ethic 
  • Flexibility to adapt to a fast-paced and evolving environment 
  • Must be an EU citizen or hold a valid Greek residence permit allowing you to work 

  

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus up to: up to 20% 
  • Bonus after 7 months: 300 € 
  • Transportation bonus up 100 €/ m 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth &development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity