Teleperformance

Customer Support Specialist

Salary:

from 1.200 €
to 1.500 € + bonuses

Do you speak Dutch fluently and have excellent communication skills? Available positions in Customer / Tech Support and Sales await you in Greece! 

Our client connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people, they proudly represent the leading global businesses providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media. 

 

Job description 

  • Communicate with customers via phone, chat & e-mail 
  • Track and follow cases to ensure they closed in an efficient and timely manner 
  • Maintain high customer satisfaction, representing a major brand 
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times 
  • Work towards reaching targets as set out by client statement of work as well as internal targets

 

Requirements 

  • Dutch C1
  • English B2 
  • Exceptional communication & soft skills, as well as problem-solving skills 
  • Computer knowledge/tech savviness 
  • Resourceful, able in multitasking 
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus: up to 300 € 
  • Training completion: 100 € 
  • Bonus after 6 months: 300 € 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity