Our client is a Canadian technology company that provides IT services and multilingual customer service to global clients. Their clients include companies in technology and gaming, communications and media, e-commerce and fintech, tourism and healthcare. They have offices in cities such as Los Angeles, Guatemala City, Berlin, Sofia, Dublin, Barcelona, Bengaluru, Tokyo, Gdansk. They employ around 60,000 employees worldwide.
Job Description:
- Assist businesses with general inquiries, product support, and troubleshooting via phone, e-mail, and chat
- Only B2B (business to business) communication
- Deliver outstanding client service
- Achieve great customer experience and satisfaction
- Identify and understand user needs
Requirements:
- German language = minimum B2 level
- English language = minimum B2 level
- Excellent communication skills
- Keen interest in technology
- Previous experience is nice to have, but not a must
Benefits:
- Relocation package for candidates outside Bulgaria – 1 month accommodation + travel expenses up to 150 €
- Fully paid training
- Stable job and career development opportunities
- Health insurance
- Multisport card
- Paid public transport
- Positive international working environment
- Employee referral bonuses
