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Teleperformance

Customer Support Specialist

Salary:

from 1.029 €
to 1.300 € + bonuses

Do you speak Finnish fluently and have excellent communication skills? Available positions in Customer Service, Tech Support and Sales await you in Greece! 

Our clients connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people, they proudly represent the leading global businesses providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media. 

 

Job description 

  • Communicate with customers via phone, chat & e-mail 
  • Track and follow cases to ensure they closed in an efficient and timely manner 
  • Maintain high customer satisfaction, representing a major brand 
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times 
  • Work towards reaching targets as set out by client statement of work as well as internal targets

 

Requirements 

  • Finnish C2 
  • English B2 
  • Exceptional communication & soft skills, as well as problem-solving skills 
  • Computer knowledge/tech savviness 
  • Resourceful, able to multitask 
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus: up to 20% 
  • Bonus after 7 months: 300€ 
  • 100 € gross per month after spending the first 6 months in the company as a salary increase 
  • After finishing your first 12 months in the company, your salary increase will be additionall 50 € gross per month 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity