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Teleperformance

Customer Service for appstore

Salary:

from 1.100 €
to 1.500 € + bonuses

Are you passionate about cars and looking to join a dynamic team? Our client is seeking talented individuals to join their Customer Service team, representing one of the world’s most prestigious automotive brands. As a part of this team, you’ll have the opportunity to provide top-notch support and embody the values of this leading brand while engaging with customers. 

 

Job description 

  • Respond to customer inquiries about the brand’s innovative infotainment system 
  • Track and follow up on cases to ensure timely and efficient resolutions 
  • Maintain high customer satisfaction while representing a leading automotive company 
  • Build and maintain professional relationships, showing empathy and understanding in all interactions 
  • Work towards achieving both client and internal performance targets 
  • Collaborate with colleagues to share ideas and improve service delivery 
  • Contribute to creating positive customer experiences with every interaction

 

Requirements 

  • Dutch C1 
  • English B2 
  • Exceptional communication and interpersonal skills 
  • Problem-solving mindset and ability to multitask 
  • Basic computer knowledge and tech-savviness 
  • Familiarity with automotive technology is a plus 
  • Previous customer support experience is an advantage

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Bonus after 7 months: up to 300 € 
  • Monthly Performance Bonus up to: up to 200  
  • Training completion: 200 € 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity