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Not interested in any offer?
Teleperformance

Customer service for airline

Salary:

from 1.045€
to 1.500 € + bonuses

We are looking for dedicated individuals to provide exceptional service for one of the world’s most respected travel brands. If you are enthusiastic about delivering seamless travel experiences and want to start a professional journey with a leader in the aviation industry, apply now and join us in Greece! 

  

Job description 

  • Responding to customer requests (including partners, travel agencies, and corporate clients) through multiple communication channels 
  • Entering customer information into our system to issue tickets or update records 
  • Explaining rules and procedures to passengers prior to boarding flights 
  • Processing refunds for lost or damaged tickets or reservation errors 
  • Explaining applicable fees and taxes for each ticket 

 

Requirements 

  • Dutch / Spanish / Italian C1 
  • English C1 
  • Good communication skills 
  • Customer service experience preferred 
  • Strong verbal and written communication skills utilizing active listening 
  • Experience working in the hospitality, travel, or airline industry is a plus 
  • Ability to learn and adapt to new software technologies 

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus up to: 200 € 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth &development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity