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Teleperformance

Customer Service for digital cameras & other imaging products

Salary:

1.300 € + bonuses

Our client collaborates with the leader in the fields of professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for digital cameras & other imaging products to the customers.

Not sure if you can do the job? Nothing to worry about! Our client equips successful candidates with a complete training on the company’s imaging & optical products, as well as guidance on providing troubleshooting and technical solutions.

Job description

Depending on the team that successful candidates will join, responsibilities vary:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Greece!
Requirements
  • Norwegian / Dutch C1
  • English B2
  • Tech savviness
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer
Benefits
  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Monthly Performance Bonus up to: up to 10%
  • Training completion: 100€
  • Bonus after 6 months: 200€
  • Bonus after 1 year: 200€
  • Referral Program: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity