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Teleperformance

Customer Service for the top electronics company

Salary:

1.500 €

As a Customer Service Representative in our client’s customer support team, you will be supporting customers of a leading multinational electronics company.

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

 

Job description

  • Responding to customers’ inquiries via e-mail, chat & phone
  • Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
  • Be positive & proactive and have a desire for applying continuous improvement processes
  • Provide and maintain a strong, professional relationship with all customers and always show empathy
  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

 

Requirements

  • Fluency in Dutch C2
  • Good command of English B2
  • Excellent writing skills
  • Soft skills & politeness
  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
  • Capability of multitasking

 

Benefits

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Transportation bonus up to 100 €/month
  • Referral Program: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity