Techtronic Industries

Aftersales coordinator


10.000 - 16.000 PLN

Our client is a fast growing world leader in Power Tools, Accessories, Hand Tools and Outdoor Power Equipment  for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. Powerful brands, innovative products, exceptional people and operational excellence: We are dedicated to improving the lives of homeowners and tradespeople around the world. Join us and become a part of our success story.

Job Description

  • Supervision and quality and technical control of external services in Russian Speaking European and Asian Region
  • Product training and technical support for service centres
  • Periodic service audits, reports and supervision of post-audit activities
  • Preparation of recommendations and supervision of service improvement activities
  • Preparation of current quality and periodic reports on the explanted equipment
  • Development of new tools for the optimisation of quality processes and their verification
  • Cooperation with the Sales and Customer-Service departments in order to identify process problems
  • Supervision and control of ongoing projects


  • Polish language C1
  • Russian language C1
  • English language B2
  • Experience as service, process or production engineer with min. 4 years in the service and production industry
  • Higher technical education
  • Technical training provider
  • Knowledge of mechanical engineering
  • Experience in a technical position, min. 2 years
  • Ability to read technical drawings
  • Ability to analyses data and draw conclusions
  • Very good knowledge of Excel
  • Knowledge, experience of Business Development tools for reporting
  • Orientation towards achieving goals
  • Creativity, independence in carrying out tasks and making decisions 
  • Experience from production optimisation
  • Readiness for business trips up 10 x quarterly for 2/3 days. Approximately 3 business trips per month.


  • Employment contract (basic salary + bonus)
  • Hybrid work after initial training
  • Provat Medical care – Luxmed
  • Cafeteria (including Multisport card) 
  • Holiday pay
  • Life insurance
  • Lunches in the office