Customer Service for one of the Big Five IT companies
English, German
Athens
Technical Support for Financial Services
English, Italian
Remote from Greece
Anti-Financial Crime Support
English, German
Athens
Customer Service for the multinational tobacco products group
English, Italian
Remote from Athens
Consultant for Online Security Software
English, German
Athens
Customer Service for digital cameras & other imaging products
English, Dutch, Norwegian
Remote from Greece
Customer service for the movie streaming platform
English, Danish
Remote from Greece
Customer Service for the domestic appliance company
English, Dutch, Norwegian, Danish
Thessaloniki
Video Streaming Support
English, Polish, Hungarian, Estonian, Norwegian, Icelandic
Athens
Search Engine Customer Consultant
English, Polish, Hungarian, Dutch, German, Estonian, Italian, Finnish, Norwegian, Danish, Slovenian, Latvian, Icelandic, Irish
Athens
Customer Support for Financial Services
English, Dutch, French, Italian
Athens
Customer Experience Associate
English, Dutch
Remote from Thessaloniki
Data Labeller
English, Korean
Remote from Poland
Junior Data Reviewer
English, Estonian
Cracow
Digital Trust and Safety Analyst
English, Hebrew
Barcelona
Digital Trust and Safety Analyst
English, Dutch
Barcelona
Junior Collections Specialist
English, German
Warsaw
Sales Specialist
English, Romanian, Hungarian, Greek, Portuguese
Szczecin
Customer Success Manager
English, German, French, Spanish
Remote from Poland
Customer Support Specialist
English, Portuguese
Warsaw
Sales Account Representative
English, Lithuanian
Warsaw
Freelance Recruiter
English, Polish, Czech, Slovak
Remote
Customer Support Specialist
English, Bulgarian
Warsaw
Customer Service Representative
English, German
Athens
Technical Specialist
English, German
Warsaw
Recruiter
English, German
Gdańsk
Content Moderator
English, Estonian, Slovenian, Latvian, Lithuanian
Sofia
Junior Customer Care Specialist
English, Dutch, German, French, Spanish
Łódź
Sales Account Representative
English, German
Warsaw
Digital Marketing Sales Representative
English, German
Cracow
Digital Marketing Specialist
English, German
Gdańsk
Not interested in any offer?
Teleperformance

Customer Service for the multinational tobacco products group

Salary:

1.045 € + bonuses

Our client in collaboration a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

 

Job Description

  • Handle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about client’s new products 
  • Resolve customer inquiries, provide support on technical issues, as well as product information
  • Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of client’s products
  • Guide customers for purchases through the online store
  • Stay up to date on new products, marketing initiatives, and policy/regulatory changes
  • Provide excellent customer experience

 

Requirements

  • High school diploma or equivalent
  • Italian C1
  • English B2
  • Computer literacy (MS Windows, Internet applications, etc.)
  • positive mindset and pleasant personality
  • Willingness to train and learn new skills, integrity, and passion for learning
  • Accountability when handling sensitive information
  • Previous working experience in a similar customer service position will be considered as an advantage

 

Benefits

  • Complete relocation support (our client covers will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
  • Competitive monthly salary + 2 extra salaries per year
  • Monthly Performance Bonus up to: up to 10%
  • Refer-A-Friend: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • A career path within a company of more than 12.000 employees
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work-Certified Company