Customer Service for one of the Big Five IT companies
English, German
Athens
Technical Support for Financial Services
English, Italian
Remote from Greece
Anti-Financial Crime Support
English, German
Athens
Customer Service for the multinational tobacco products group
English, Italian
Remote from Athens
Consultant for Online Security Software
English, German
Athens
Customer Service for digital cameras & other imaging products
English, Dutch, Norwegian
Remote from Greece
Customer service for the movie streaming platform
English, Danish
Remote from Greece
Customer Service for the domestic appliance company
English, Dutch, Norwegian, Danish
Thessaloniki
Video Streaming Support
English, Polish, Hungarian, Estonian, Norwegian, Icelandic
Athens
Search Engine Customer Consultant
English, Polish, Hungarian, Dutch, German, Estonian, Italian, Finnish, Norwegian, Danish, Slovenian, Latvian, Icelandic, Irish
Athens
Customer Support for Financial Services
English, Dutch, French, Italian
Athens
Customer Experience Associate
English, Dutch
Remote from Thessaloniki
Data Labeller
English, Korean
Remote from Poland
Junior Data Reviewer
English, Estonian
Cracow
Digital Trust and Safety Analyst
English, Hebrew
Barcelona
Digital Trust and Safety Analyst
English, Dutch
Barcelona
Junior Collections Specialist
English, German
Warsaw
Sales Specialist
English, Romanian, Hungarian, Greek, Portuguese
Szczecin
Customer Success Manager
English, German, French, Spanish
Remote from Poland
Customer Support Specialist
English, Portuguese
Warsaw
Sales Account Representative
English, Lithuanian
Warsaw
Freelance Recruiter
English, Polish, Czech, Slovak
Remote
Customer Support Specialist
English, Bulgarian
Warsaw
Customer Service Representative
English, German
Athens
Technical Specialist
English, German
Warsaw
Recruiter
English, German
Gdańsk
Content Moderator
English, Estonian, Slovenian, Latvian, Lithuanian
Sofia
Junior Customer Care Specialist
English, Dutch, German, French, Spanish
Łódź
Sales Account Representative
English, German
Warsaw
Digital Marketing Sales Representative
English, German
Cracow
Digital Marketing Specialist
English, German
Gdańsk
Not interested in any offer?
Teleperformance

Customer Service for one of the Big Five IT companies

Salary:

1.300 € + bonuses

Our client connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 people from 110+ nationalities, they proudly represent the leading global businesses providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

 

Job description
  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction
Requirements
  • German C2
  • English B2
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills
Benefits
  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Monthly Performance Bonus up to: up to 15%
  • Referral Program: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity