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Teleperformance

Customer Service for the top electronics company

Salary:

from 1.050 €
to 1.500 € + bonuses

As a Customer Service Representative in our client’s customer support team, you will be supporting customers of a leading multinational electronics company. 

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world. 

  

Job description 

  • Responding to customers’ inquiries via e-mail, chat & phone 
  • Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed. 
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management 
  • Be positive & proactive and have a desire for applying continuous improvement processes 
  • Provide and maintain a strong, professional relationship with all customers and always show empathy 
  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

 

Requirements 

  • Dutch / German / Italian C2 
  • English B2 
  • Excellent writing skills 
  • Soft skills & politeness 
  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting) 
  • Capability of multitasking

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus up to: Up to 10% 
  • Transportation bonus up to 100 €/month 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity