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Teleperformance

Customer Service for tobacco and vaping industry

Salary:

1.100 € + bonuses

Join our client’s Customer Service team and represent a global leader in the tobacco and vaping industry. Our client is looking for talented individuals to be the primary point of contact for customer inquiries, providing outstanding service and support. This is a great opportunity to enhance your communication skills, expand your professional network, and gain valuable experience. 

 

Job description 

  • Serve as the main point of contact for customer inquiries, representing a leading company in the tobacco industry 
  • Provide seamless support to customers via phone, email, and chat 
  • Respond to questions about products and services 
  • Address and resolve customer concerns promptly and professionally 
  • Ensure customer satisfaction with every interaction

 

Requirements 

  • Portuguese C1 
  • English B2 level 
  • Previous experience in customer support is a plus 
  • Strong communication and interpersonal skills 
  • Problem-solving mentality and a sense of ownership 
  • Tech-savviness and ability to learn quickly 
  • Positive attitude and ability to adapt in a fast-paced environment

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus up to: up to 10% 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity