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Teleperformance

Customer Support for Financial Services

Salary:

from 1.100 €
to 1.400 € + bonuses

Our client collaborates with some of the worlds top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience! 

If you share our client’s values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid. 

  

Job description 

  • Be the primary point of contact for customer and client requests 
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience 
  • Provide daily support and consult clients on best practices about their business 
  • Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints – always in a professional manner 
  • Resolve issues as they arise – timely and efficiently 
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty 
  • Be committed to meeting both personal goals and team targets

 

Requirements 

  • Dutch / French / Italian / German / French C2 
  • English C1 
  • Work experience in a customer support role is a plus 
  • An interest in digital banking and payment solutions is desired 
  • Exceptional communication & soft skills, as well as a problem-solving mentality 
  • Tech savviness & learning agility 
  • A genuine sense of ownership along with an unbreakable team spirit 
  • Flexibility in adapting to a fast-paced environment

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus up to: 180 € 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity