If you are fluent in Norwegian, Danish or Finnish grab the opportunity and come work with the top Nordic home appliance manufacturer that shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people.
Join a team committed to understanding and empathizing with people, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.
Job description
- Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer
- Utilize phone e-mails and calls in order to provide a seamless customer experience
- Handle customer inquiries in a professional and timely manner
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
Requirements
- Norwegian / Danish / Finnish C2
- English C1
- Understanding and empathizing with people and problem-solving
- Prior experience in customer support or claims and consumer complaints is advantage will be considered an asset
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Computer knowledge, good knowledge of MS programs
- A positive and adventurous attitude
- A curiosity driven mindset, willing to know everything about everything.
- Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumer
- A sponge that is willing to soak up all the knowledge and experience we offer
Benefits
- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
- Free accommodation or extra accommodation bonus, throughout the entire employment period
- Competitive monthly salary + 2 extra salaries per year
- Monthly Performance Bonus up to: up to 200 €
- 100 € bonus monthly after 6 months
- 150 € bonus monthly after 12 months
- A generous bonus scheme
- Fully remunerated training by certified instructors
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Consistent support for anything you may need along the way
- State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- Professional growth & development opportunities within a multicultural, safe and fun workplace
