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Teleperformance

Customer Service for High-End Coffee Machines

Salary:

1.500 € + bonuses

Join a leading kitchen appliance brand renowned for its innovative products that enhance daily life — from high-end espresso machines to versatile food processors, designed to help consumers “Master Every Moment.” 

If you’re enthusiastic about smart kitchen devices and keeping up with the latest trends in food preparation and coffee-making, this opportunity is perfect for you! You’ll be working in modern offices in Athens, contributing to an exceptional customer experience. 

  

Job description 

  • Serve as the primary point of contact for customer requests, delivering an outstanding customer experience
  • Use multiple communication channels (phone, chat, and email) to assist users of household gadgets
  • Respond to inquiries about both new and existing products, helping customers make the most of them
  • Handle complaints professionally and efficiently
  • Resolve any issues as they arise, ensuring timely and effective solutions
  • Build and maintain strong customer relationships through quick, courteous responses to questions and concerns  

Requirements 

  • Dutch C1
  • English B2
  • Previous experience in a customer support role is an advantage
  • Strong communication and soft skills, coupled with a problem-solving mindset
  • Tech-savviness and the ability to quickly learn new systems
  • A strong sense of ownership and a collaborative team spirit
  • Positive attitude, empathy, and a high work ethic
  • Flexibility to adapt in a fast-paced environment
  • Must be an EU citizen or hold a valid Greek residence permit allowing you to work. 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus up to: up to 100 € 
  • Monthly transportation bonus 100 € 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity