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Teleperformance

Customer support representatives for a prominent telecommunications provider

Salary:

from 950 €
to 1.300 € + bonuses

Are you a fluent speaker looking to join a dynamic team? Our client is seeking customer support representatives for a prominent telecommunications provider renowned for its innovative solutions and exceptional service. In this role, you will communicate with customers assisting them with a variety of inquiries related to network services and other telecommunications issues. 

 

Job description 

  • Engage with customers via phone, chat, and email to provide effective support
  • Troubleshoot and resolve network-related problems, ensuring customer satisfaction
  • Maintain professional relationships and exhibit empathy in all interactions
  • Document customer interactions and follow up on cases as needed
  • Collaborate with team members to share insights and improve service delivery

 

Requirements 

  • German / Italian / French C1
  • English B2 
  • Strong communication and interpersonal skills 
  • Basic computer proficiency 
  • A proactive attitude towards problem-solving 
  • Ability to work in a fast-paced environment

 

Benefits 

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-) 
  • Competitive monthly salary + 2 extra salaries per year 
  • Monthly Performance Bonus up to: up to 240 € 
  • Transportation bonus up to 100 €/month 
  • Flight ticket home 
  • Referral Program: Bring your friends and receive great bonuses! 
  • Health care benefits and numerous other discounts 
  • Full training by certified instructors 
  • Professional growth & development opportunities 
  • Special events as well as community & social responsibility initiatives 
  • Free online Greek language courses 
  • State of the art premises, providing a great working environment with relaxing break areas 
  • Work for a Great Place to Work-Certified Company that fosters diversity