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Telus

Digital Trust and Safety Analyst

Salary:

2500 €

Our client is one of the world’s leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, they provide customer service at its best in more than 50 languages for their international and well-known partners. If you want to live customer service at its best, they have the ideal job for you.

We are looking for new members to join their team as Digital Trust and Safety Analyst with Dutch.

 

Job Description 

  • Back office support only 
  • Taking over general administrative tasks 
  • Provide online support for specific cases 
  • Achieving and ensuring the quality standards 

 Requirements 

  • Fluent written and spoken communication skills in Dutch and English 
  • Valid working permit for Spain or EU citizenship 
  • Affinity with back office services 
  • Strengths in efficiency, accuracy and empathy 
  • Goal-oriented work approach 
  • Full time or Part-time (weekend shifts) with flexible schedule 

 Benefits 

  • Permanent employment contract 
  • Attractive salary of 12.307,69€ (Part time) to 30,000€ (Full time) gross per year and fully paid training period 
  • Appealing bonuses for weekend and night shift 
  • Private health insurance after probation period and daily meal allowance from day one 
  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture 
  • Advanced job opportunities in our internationally growing company 
  • Great office with modern workspaces at the city center of Barcelona 
  • Positive international working environment; fun floor with PlayStation, table tennis, and many more 
  • Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation. 
  • Regular fruit deliveries for a healthy lifestyle and free drinks 
  • Several partnerships with fitness centers, restaurants, beauty care and more 
  • Attractive employee referral bonus programs