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Accenture

Junior Collections Specialist

Salary:

7.000 - 8.300 PLN

Our client is a marketing solutions sales and implementation company dedicated to working directly with software and technology solution providers. Their client base spans the gamut from small startups to market leaders such as Microsoft, Cisco, Google and more.

 

 Job Description:

  • Collect and recover client receivables by proactively contacting customers (Business-to-Business) via phone and other channels, ensuring timely invoice payments and preventing overdue situations
  • Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information
  • Meet weekly and monthly collection targets and service level agreements (SLAs) by embracing challenges as development opportunities
  • Report on collection activities and present progress in recovering receivables for your designated portfolio
  • With a forward-thinking and growth-driven approach, forecast cash flow, monitor past-due levels, and assess risks and opportunities
  • Build and maintain professional relationships with clients through regular communication and exceptional service delivery

Requirements

  • German language = minimum B2 level
  • English language = minimum B2 level
  • Strong communication and interpersonal skills essential for contacting clients via phone and email in a B2B (Business-to-Business) setting
  • MS Office Excel knowledge
  • Strong attention to detail and analytical skills
  • Effective time management and task prioritization skills

Benefits

  • Employee Contract
  • Hybrid work 50/50
  • Private healthcare, life insurance
  • Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach
  • A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification)
  • Employee Assistance Program – legal, financial, and psychological consultations
  • Company employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares
  • Paid employee referral program
  • Private medical care, life insurance
  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card)