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Teleperformance

Customer Experience Associate

Salary:

1.300 €

Our client, in collaboration with the Netherlands’ largest online retailer, is looking for highly motivated Dutch Customer Experience Associates, dedicated to take ownership and turn each and every online purchase into a satisfying customer journey.

Job description
  • Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
  • Actively listen to what moves the customers and provide solutions either by phone calls, emails, or chats!
  • Handle inquiries about product orders, payments and deliveries, as well as customer complaints
  • Turning every customer into a happy customer!
  • Exchanging ideas and solutions with your colleagues!
  • Enjoy your time in Greece!

 

 Requirements

  • Duch C1
  • English B2
  • Work experience in retail or familiarity with e-commerce will be considered an asset
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • An entrepreneurial mindset to balance out the cons and benefits
  • A positive and adventurous attitude
  • Willingness to learn the knowledge and experience the client offers

 

 Benefits

  • Complete support to help you ease your relocation to Greece (our client covers your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • The opportunity to work for a Great Place to Work-Certified Company